Frequently Asked Questions
Everything you need to know about our adaptive and accessible clothing collections.
What makes SJSAccessibleApparel different from standard retail?
Our clothing is specifically designed with accessibility in mind, featuring magnetic closures, seated-cut trousers, and easy-access openings to simplify dressing for individuals with limited mobility or sensory sensitivities.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your adaptive wear sooner.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. We understand that finding the right fit is crucial for accessibility, so we strive to make the exchange process as seamless as possible.
Are your fabrics sensory-friendly?
Yes, we prioritize high-quality, soft fabrics and tagless designs to ensure maximum comfort and minimize skin irritation for those with sensory processing sensitivities.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Klarna and Afterpay to help make accessible fashion more affordable for everyone.
How do I determine the best size for my needs?
Each product page includes a detailed size guide with specific measurements. For adaptive pieces, we recommend measuring while in a seated position if that is how the garment will primarily be worn.